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Dahomey Series

Privacy Policy

Last updated: July 2026

Dahomey Series is an open-source ticketing platform. This instance is operated by the organization indicated in the event details ("we", "us", or "our"). This Privacy Policy describes how we collect, use, and protect your personal data when you use this Dahomey Series instance and purchase tickets to events.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for this Dahomey Series instance is the organization operating it. The operator's legal name, postal address, and privacy contact details are published on our Contact page when provided by the site administrator. If that information is not yet published, please use the contact details shown on the relevant event page.

2. What Personal Data We Collect

Information You Provide

  • Full name and title
  • Email address and phone number
  • Company or organization name
  • Billing and delivery address, city, postal code, and country
  • VAT number (if applicable)
  • Ticket and order details, including attendee information
  • Dietary or allergy information when an event organizer collects it
  • Guest pass or exclusive event application answers
  • Marketing preferences when you opt in to newsletters or similar emails

Sensitive information

Some events may ask for dietary requirements or allergy information so organizers can accommodate guests safely. Provide this only when requested. Where collected, it is processed based on your explicit consent or the organizer's legitimate need to deliver the event safely (GDPR Art. 9(2)(a) or Art. 6(1)(b), depending on context).

Payment Information

Payments are processed through third-party payment providers. We do not store full credit card details.

Technical Data

  • IP address and checkout session identifiers (fraud prevention and abuse limits)
  • Browser type and user-agent string
  • Device and operating system information inferred from your browser
  • Cookies, local storage, and similar technologies (see Section 8)
  • Server and application error diagnostics when error monitoring is enabled by the operator

3. Purpose and Legal Basis for Processing

To fulfill ticket purchases

Legal basis: Performance of contract (GDPR Art. 6(1)(b))

To send event-related information

Legal basis: Performance of contract

To send administrative communication

Legal basis: Legitimate interest

To send marketing emails you request

Legal basis: Consent (GDPR Art. 6(1)(a))

To measure advertising campaigns (Meta Pixel / Conversions API)

Legal basis: Consent (GDPR Art. 6(1)(a)) — only when you grant marketing cookie consent and the operator has enabled Meta integrations

To monitor application reliability and security

Legal basis: Legitimate interest (GDPR Art. 6(1)(f)) when error monitoring services such as Sentry are configured by the operator

For accounting and bookkeeping

Legal basis: Legal obligation

4. Data Sharing

We may share your data with:

  • Payment providers (Stripe, PayPal, Paymob, or other gateways enabled by the operator)
  • Email and SMTP providers for transactional messages
  • CRM and newsletter providers such as Brevo when configured
  • Meta (Facebook) for ad measurement when marketing consent is granted and a pixel is active
  • Hosting, database, storage, and infrastructure providers
  • Error monitoring providers such as Sentry when configured
  • Accounting or export tools used by the event organizer

All third parties process data under appropriate data processing agreements.

We do not sell personal data.

5. Data Retention

  • As long as necessary to fulfill the purpose
  • As required by applicable bookkeeping laws
  • Until consent is withdrawn (where applicable)

6. International Transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase data (right to be forgotten)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent

To exercise your rights, please contact the operator of this Dahomey Series instance using the details on our Contact page or the relevant event page.

You also have the right to file a complaint with your local data protection authority.

8. Cookies

We use cookies and similar technologies to operate the site, secure your account, process payments, remember your privacy choices, and — only with your consent — measure marketing campaigns.

Essential

Sign-in sessions, CSRF protection, consent storage, and payment-provider cookies during checkout. Always active.

Analytics (optional)

Used only if you opt in. This category is reserved for optional usage analytics. No dedicated first-party analytics SDK is enabled by default on this platform today.

Marketing (optional)

Used only if you opt in — for example Meta Pixel in your browser and matching server-side conversion events when enabled by the operator.

When you first visit the site, you can accept all cookies, reject non-essential cookies, or customize your choices. You can change preferences anytime via Cookie settings in the footer. For a full list of cookies, providers, durations, and legal bases, see our Cookie Policy.

9. Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, or loss.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.